The Concierge Patient Experience combines personal connection, positive communication, and an individualized approach to patient care. Regardless of your practice model, the AC Health app can help you create a concierge experience that differentiates you from standardized, big box clinics.
Learn how the AC Health app allows specialty rehabilitation providers to personalize home programs quickly and easily with custom videos, photos, and text instructions. If you work with a niche population, stop wasting time sifting through generic exercise libraries and scribbling on print-outs: download AC Health and start assigning fully personalized home programs in seconds.
Learn how AC Health helps ergonomics consultants communicate clearly with clients via customized video instructions and rapid, secure messaging feedback. Improved communication enhances client understanding, improves their adherence to your ergonomic recommendations, and increases their satisfaction with your practice.
Pelvic health therapists and their patients deal with sensitive health issues, and privacy is paramount. Traditional exercise libraries don’t include the unique home activities that pelvic specialists need to assign. AC Health can help by allowing complete customization of home programs in a fully HIPAA-compliant platform.
AC Health helps you elevate the care experience you provide as an in-home concierge therapist. The app lets you abandon print-outs and emailed instructions in favor of a unified site for all home program instructions. You can keep in touch with patients between visits to give them what they really want: more time with you.
Hand therapists regularly instruct their patients in multi-part exercises and provide directions for wound care and splint use. With custom videos and a goal setting section, the AC Health app makes following complex rehab instructions easier, so patients can reach their goals sooner.
Pediatric therapists must design home programs that cater to a child’s sense of play. Caregivers play a key role in home program adherence but may struggle to remember activity-based assignments. AC Health allows therapists to improve adherence and retention through app-based custom videos sent securely to caregivers’ phones.
Learn how the AC Health app can help neurologic and vestibular specialists simplify complex exercises, track patient adherence to their home programs, and connect more effectively with teenage patients in post-concussion rehab.
Rehab professionals are constantly battling to keep their patients involved and engaged in their prescribed therapy, a common source of frustration and burn-out among clinicians (link to “Stopping PT” piece). Today, we’ll consider several novel strategies to better engage patients by leveraging the technology already at their fingertips – their smartphones. We’ll discuss three primary categories of apps that can help boost patient engagement with their plan of care and your practice: patient education apps, home exercise program apps, and specialty apps for specific rehab populations.
Let’s face it: no one really likes going to the doctor (or dentist or PT or OT). Nevertheless, you’ve probably still found yourself performing an evaluation with a new patient and thinking, “If only you’d come to see me sooner!” So why do patients wait so long to seek out your care, and what can you do about it?
AC Health is the only HIPAA-compliant provider-to-patient platform designed specifically for creating and scaling custom content – from simple text to videos and photos – to support patients between sessions while saving providers 10-20+ hours every week. With an NPS of 91 from thrilled patients, it’s no wonder that providers uploaded 20,000 instructions in the first year alone.
