Saves me a MINIMUM 2 hours a day, while increasing appointments.
Case Study: Dr. Lilian Holm at Lilian Holm WellnessSusannah Bailin2022-02-11T15:00:52-05:00
How AC Health Helped Dr. Holm & Lilian Holm Wellness
The Challenge: Mobile PT Helps Achieve Better Time Management
Dr. Holm was on the lookout for a custom exercise app that could help her – a mobile physical therapist – leave paper handouts behind forever.
She’d seen it all – Travelwork, HEP2GO, Medbridge, WebPT – and none of them could quite do what she needed her HEP app to do.
“No app really gets pelvic floor, and it was a pain to customize,” Dr. Holm explains. “It would take me hours to find an exercise that almost fit, then search for images online and write instructions. And, I still had to make handouts, anyway!”
While she could’ve recorded patients on their own phones, offering them cues and prompts in-session, most of her patients disliked being recorded in such intimate circumstances. “I needed to record self-giving instructions in a less invasive manner,” she says.
She threw out a plea for help to her Facebook mompreneur group.
Then, someone suggested she check out AC Health.
Dr. Lilian Holm, PT, DPT Illinois, US
Dr. Holm’s Problem
AC Health’s Solution
She wanted to offer custom exercises without wasting hours searching generic libraries, written instructions, and ancient diagrams.
With a tap in her custom provider Library, Dr. Holm can find any exercise she may ever need to assign to a patient.
And, if she needs something new? AC Health’s unique focus on custom exercises lets her record and save a patient-custom exercise in seconds.
She wanted to ditch paper handouts altogether as a mobile therapist.
Thanks to AC Health’s mobile-first, HIPAA-compliant App, Dr. Holm now offers her patients an intuitive, paper-free experience.
They’ll never lose another HEP instruction again!
While she could have recorded patients during a session with their own phones, Dr. Holm says few of them wished to be filmed in such private circumstances.
So, she needed a “less invasive” exercise solution that helped her patients keep their privacy while still demonstrating the specific techniques.
Dr. Holm uses her provider Library to assign about 80% of her patient exercises. While pre-recorded, the videos feature her unique cues and instructions to contextualize the HEPs.
For any specific patient, all she has to do is quickly modify the basic instructions.
In seconds, their HEP is done before the patient leaves the room!
She wanted to give patients their HEP in such a way that they actually completed them – not just hand them a giant list.
AC Health’s unique Care Plan system allows providers to re-order or “hide” old exercises from a patient’s view.
As Dr. Holm puts it, “I can pull exercises from my Library and – with just a few taps – move exercises around to prioritize the top two or three without patients feeling like it’s an endless list.”
Trusted by Therapeutic Care Companies Nationwide
AC Health is the only HIPAA-compliant provider-to-patient platform designed specifically for creating and scaling custom content – from simple text to videos and photos – to support patients between sessions while saving providers 10-20+ hours every week. With an NPS of 91 from thrilled patients, it’s no wonder that providers uploaded 20,000 instructions in the first year alone.
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