AC-Health vs WebPT:

Introduction

WebPT is one of the most recognized names in rehab therapy software. Built by physical therapists for physical therapists, it has grown into a comprehensive practice management platform covering documentation, billing, scheduling, marketing, and more. It serves over 20,000 clinics across the country.

But WebPT’s Home Exercise Program (HEP) feature is just one piece of a large, enterprise-focused ecosystem. For therapists who want a best-in-class, standalone HEP platform with custom therapist video demonstrations, white-label branding, Remote Therapeutic Monitoring (RTM) billing, and a free plan to get started, AC-Health is purpose-built for exactly that.

This guide breaks down exactly how the two platforms compare on the features that matter most for patient engagement and HEP delivery.

Understanding the Core Difference Between: HEP Specialist vs. All-in-One EMR

Before diving into a feature-by-feature breakdown, it’s important to understand what each platform is fundamentally designed to do.

WebPT is an all-in-one practice management platform. Its HEP module delivered through the StriveHub patient portal is one component within a much larger system that includes EMR documentation, billing, scheduling, marketing tools, and AI-powered features. If you need all of those things in one subscription, WebPT is designed for you.

AC-Health is a focused HEP and patient engagement platform. It is purpose-built for therapists who want the best possible home exercise program experience with custom video demonstrations, HIPAA-compliant communication, RTM billing, and white-label branding – without paying for an enterprise suite of tools they may not need or already have through another system.

Custom Video Demonstrations:

One of AC-Health’s most impactful differentiators is the ability to record and upload your own exercise demonstration videos. When patients open their HEP, they see their actual therapist guiding them through every movement—not a stock model, not a generic clip from a database. This personal connection builds trust, improves exercise technique, and dramatically increases the likelihood that patients complete their programs.

WebPT’s HEP module includes a library of over 5,500 photo and video exercises, and therapists can upload their own custom videos if the exercise they need isn’t already in the library. However, custom video creation is not a core, prominently featured workflow in WebPT; it’s a supplementary option. AC-Health, by contrast, is built around the concept of therapist-recorded content from the ground up.

White-Label Branding

WebPT allows clinics to incorporate their logo and color scheme into the StriveHub patient portal, which gives the patient-facing experience a degree of customization. However, the StriveHub branding remains present, and the patient app is ultimately a WebPT product – not a fully white-labeled extension of your clinic.

AC-Health offers a true white label app. Your patients download and use an app that presents your clinic’s name, logo, and identity as the primary experience. There is no third-party platform name to confuse or compete with your brand. For practices that are building long-term patient loyalty and brand equity, this distinction matters considerably.

Remote Therapeutic Monitoring (RTM): A Major Gap in WebPT’s HEP Offering

This is one of the clearest differentiators between the two platforms for HEP-focused therapists. AC-Health fully supports RTM billing with automatic reporting for CPT codes 98975, 98977, 98980, and 98981. RTM allows therapists to bill Medicare and many private insurers for the time spent remotely monitoring patient progress and communicating between sessions turning what used to be unbillable administrative time into a direct revenue stream.

WebPT does not currently include RTM support within its HEP module. For practices looking to generate additional monthly revenue per patient through RTM billing while delivering home exercise programs, AC-Health is the complete solution and WebPT is not.

HIPAA Compliance: Both Deliver, but Context Matters

Both AC-Health and WebPT are HIPAA-compliant platforms, which is essential for any US-based therapy practice. WebPT’s StriveHub patient portal includes secure, two-way messaging between therapists and patients, and the platform is built on HIPAA-compliant infrastructure.

AC-Health is similarly built with HIPAA compliance across all patient interaction from messaging, file sharing, program delivery, to data storage. For therapists whose primary concern is whether their HEP communication channel is HIPAA-secure, both platforms meet the standard. The key difference is that AC-Health delivers this as a standalone HEP platform, meaning you don’t need to subscribe to an entire EMR ecosystem to access HIPAA-compliant patient communication for your exercise programs.

External Exercise Library Integration

AC-Health supports integration with external exercise libraries, giving therapists the flexibility to pull content from outside the platform and incorporate it into patient programs. This extensibility is not available in WebPT’s HEP module, which is limited to its built-in library of 5,500+ exercises and custom uploads.

Pricing: Accessible vs. Enterprise

WebPT operates on a subscription model with three tiers; Starter, Enhanced, and Ultimate each bundling different combinations of their Engage (marketing), Care (clinical), Monetize (billing), and Plus (analytics) modules. Pricing is customized based on your practice size and selected configuration, and there is no free plan. For a therapist who only needs HEP delivery, subscribing to WebPT means paying for a substantial suite of tools they may not use.

AC-Health offers a free-for-life plan for up to 5 active patients, with no credit card required. This makes it genuinely accessible for solo practitioners, new graduates, or any therapist who wants to experience a professional, full-featured HEP platform before committing to a paid plan. Paid plans scale affordably as your patient caseload grows.

Who Should Choose AC-Health?

• Independent therapists and small practices who need a free, professional HEP platform to start

• Clinics that already use an EMR and want a best-in-class HEP add-on rather than another all-in-one system

• Therapists who want to record and share their own custom exercise demonstration videos

• Practices looking to bill RTM and generate new reimbursement revenue between sessions

• Clinics that want a fully white-labeled, branded patient-facing app

• Any practice where HEP quality, personalization, and patient engagement are the top priority

Who Should Choose WebPT?

• Practices looking for a comprehensive all-in-one EMR, billing, scheduling, and HEP platform

• Larger clinics and enterprise health systems that need advanced practice management tools

• Therapists who want AI-assisted documentation alongside their HEP delivery

• Clinics already integrated into the WebPT ecosystem who want to add HEP without switching platforms

Frequently Asked Questions

Is WebPT’s HEP module a standalone product?

No. WebPT’s HEP is included within their Starter, Enhanced, and Ultimate plans as part of the Care module bundle. You cannot subscribe to the HEP feature alone; it comes bundled with their broader practice management platform. AC-Health is a standalone HEP platform that integrates with any EMR.

Does WebPT support RTM Billing?

WebPT does not currently offer Remote Therapeutic Monitoring support within its HEP module. AC-Health provides full RTM support with automatic reporting for CPT codes 98975, 98977, 98980, and 98981.

Can I upload custom videos to WebPT’s HEP?

WebPT allows therapists to upload their own custom exercise videos if an exercise isn’t in the library. AC-Health makes custom therapist video demonstrations a central, streamlined feature of the platform and not a supplementary workaround.

Does WebPT offer a free plan?

No. WebPT does not have a free tier. AC-Health offers a permanent free plan for up to 5 active patients, making it accessible to any therapist regardless of practice size.

Conclusion

WebPT is a powerful, well-established platform for practices that need comprehensive practice management from documentation and billing to scheduling and marketing. Its HEP module is a capable component within that ecosystem, and for clinics already on WebPT, it provides a convenient, integrated option.

However, for therapists who are focused specifically on delivering outstanding home exercise programs with custom therapist videos, true white-label branding, RTM billing, and a free starting plan, AC-Health is the more targeted, personalization-forward, and cost-effective choice. You don’t have to subscribe to an entire practice management suite to give your patients the best possible HEP experience.